Get support

Use the form below for product questions, bug reports, account help, and billing issues. Use the privacy form for data access, correction, or deletion requests.

Send a message

Write the support request here

Fill this out and BudgetGo will open an email draft with the details already structured.

Email support directly

After your email app opens, you can attach screenshots, recordings, or files before sending.

Use the right support channel for the request

App issues

Report bugs, sync problems, or unexpected behavior

Send the steps that led to the issue, your device model, iOS version, app version, and anything visible on screen when it happened.

Email app support

Account and billing

Ask about access, subscriptions, or product help

Use the email address tied to your BudgetGo account when possible so the request can be matched quickly.

Email account support

Privacy requests

Request access, correction, or deletion of personal information

Use the privacy form for data-related requests so they are routed through the right workflow from the start.

Open the privacy form

What to include

Send enough context to make the first reply useful

  • A short description of the issue or request
  • The email address tied to the account, if relevant
  • Your device model and iOS version for app issues
  • The current BudgetGo app version
  • Screenshots or screen recordings if they clarify what happened

Avoid sending full payment details or sensitive financial information by email.

Use email for anything that does not fit the form

Product questions, feature feedback, account issues, and general help requests all go through the same support inbox.